Welcome to Anazvara ("Anazvara", "we", "us", or "our"). These Terms & Conditions govern your access to and use of our website, including the purchase of products through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing our products.
1. About Anazvara
Anazvara is an online fashion and lifestyle brand offering clothing and related products through its website.
The products displayed on our website are subject to availability. We reserve the right to modify, discontinue, or update products, prices, descriptions, promotions, or other website content at any time.
2. Eligibility
By using this website or placing an order, you confirm that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information you provide to us is accurate, complete, and current.
- You will use the website only for lawful purposes.
If you are placing an order on behalf of another person, you confirm that you are authorised to do so.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, prices, and other information displayed on the website are accurate.
However:
- Colours may appear slightly different depending on your device or screen settings.
- Handmade, hand-printed, hand-dyed, or artisanal products may have minor variations in colour, texture, print placement, or finish.
- Such variations are inherent characteristics of certain artisanal products and are not necessarily considered defects.
- Measurements may have minor variations due to manufacturing and measurement processes.
We recommend reviewing the product description, size information, and available product details before placing an order.
4. Prices and Taxes
All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Applicable taxes and charges will be displayed during the checkout process where required.
Shipping charges, if applicable, will be displayed before the order is completed.
Anazvara reserves the right to change product prices at any time. Any price change will not affect an order that has already been successfully accepted and confirmed, except where required by applicable law.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order acknowledgement by email, message, or other available communication method. This acknowledgement does not necessarily constitute final acceptance of the order.
An order may be cancelled or declined in circumstances including:
- The product is unavailable.
- There is an error in the product description or price.
- The information provided by the customer is incomplete or incorrect.
- We reasonably suspect fraudulent or unauthorised activity.
- Delivery to the provided address is not possible.
- Circumstances beyond our reasonable control prevent fulfilment.
If an order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method, subject to our Refund Policy.
6. Payment
Payments may be processed through third-party payment providers made available on our website.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
We do not normally have access to your complete card, banking, or other sensitive payment credentials where these are processed directly by the relevant payment service provider.
Orders will generally be processed only after successful payment confirmation.
7. Shipping and Delivery
Orders are processed and delivered according to our Shipping & Delivery Policy.
Delivery dates and estimates are provided in good faith and may be affected by circumstances outside our reasonable control, including courier delays, weather conditions, strikes, public holidays, natural events, governmental restrictions, incorrect addresses, or other force majeure events.
Customers are responsible for providing a complete and accurate delivery address and contact information.
8. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are governed by our Return, Refund & Exchange Policy, which forms part of these Terms & Conditions.
Customers should review the applicable eligibility requirements and timelines before requesting a return or exchange.
Products returned outside the applicable return period, used, washed, damaged, altered, or without required tags or original packaging may be rejected where permitted by our policy and applicable law.
9. Order Cancellation
Orders may be cancelled only in accordance with our Cancellation Policy.
Once an order has entered processing, dispatch, or delivery, cancellation may no longer be possible.
Where a cancellation is accepted and payment has already been received, the applicable refund will be processed in accordance with our Refund Policy.
10. Customer Accounts
Where account registration is available, you are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.
You agree to notify us promptly if you believe your account has been accessed without authorisation.
We reserve the right to suspend or terminate accounts where we reasonably believe that the account is being used fraudulently, unlawfully, abusively, or in violation of these Terms.
11. Intellectual Property
All content appearing on this website, including but not limited to:
- Brand names and logos
- Product photographs
- Product descriptions
- Graphics
- Designs
- Text
- Website layouts
- Videos
- Illustrations
- Original creative material
is owned by or licensed to Anazvara and may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
12. Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to our website or systems.
- Introduce malicious software, viruses, or harmful code.
- Interfere with the security or operation of the website.
- Use automated systems to scrape or collect website content without permission.
- Misrepresent your identity or provide fraudulent information.
- Use our website to conduct fraudulent transactions.
We may restrict or terminate access to the website where reasonably necessary to protect our business, customers, systems, or legal rights.
13. Promotions and Discounts
Promotional offers, discount codes, sales, and special offers may be subject to additional terms.
Unless otherwise stated:
- Offers cannot be combined with other promotions.
- Promotional codes cannot be exchanged for cash.
- Offers are subject to product availability.
- An offer may be withdrawn or modified at any time, subject to applicable law.
- Specific promotional terms displayed at the time of the offer will prevail over these general terms in the event of a conflict.
14. Third-Party Services
Our website may use third-party services, including payment processors, courier companies, analytics providers, communication services, hosting providers, and other technology providers.
Your use of certain third-party services may also be subject to the terms and privacy policies of those providers.
Anazvara is not responsible for independent third-party websites or services that are outside our reasonable control.
15. Website Availability
We make reasonable efforts to keep our website available and functioning correctly.
However, we do not guarantee that the website will always be:
- Available without interruption;
- Free from errors;
- Completely secure;
- Free from viruses or other harmful components; or
- Compatible with every device or browser.
We may temporarily suspend or restrict access for maintenance, updates, security reasons, technical issues, or other operational requirements.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Anazvara shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or restrict any consumer right, statutory protection, warranty, or remedy that cannot legally be excluded or restricted under applicable law.
Our liability, where legally permitted to be limited, shall be limited to the amount paid by the customer for the relevant product or transaction giving rise to the claim.
17. Force Majeure
We shall not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, extreme weather, epidemics, pandemics, war, civil unrest, strikes, governmental actions, transportation disruptions, courier failures, internet or infrastructure failures, or other events beyond our reasonable control.
18. Privacy
Our collection and use of personal information is governed by our Privacy Policy.
By using our website, you acknowledge that personal information may be processed as necessary to provide services, fulfil orders, process payments, provide customer support, comply with legal obligations, and perform other purposes described in our Privacy Policy.
19. Grievance Redressal
Customers may contact us regarding questions, complaints, orders, returns, refunds, payments, or other concerns using the contact details provided on our website.
We will make reasonable efforts to acknowledge and resolve complaints within the timelines required by applicable law.
Grievance Contact:
[NAME: Sabeera Karol / DESIGNATION: Director]
[EMAIL: shop@anazvara.com]
[PHONE NUMBER: +91 9833700993]
20. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or applicable laws.
The updated version will be published on our website with the revised "Last Updated" date.
Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
21. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Subject to applicable consumer protection laws and any mandatory jurisdiction available to consumers, disputes arising from these Terms or purchases made through our website shall be subject to the jurisdiction of the competent courts in [PANJIM, GOA, INDIA].
Nothing in this clause is intended to deprive a consumer of any mandatory rights or remedies available under applicable Indian law.
22. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally permitted.
The remaining provisions shall continue to remain in full force and effect.
23. Entire Agreement
These Terms, together with our Privacy Policy, Shipping & Delivery Policy, Return, Refund & Exchange Policy, Cancellation Policy, and any other policies expressly incorporated into them, constitute the terms governing your use of our website and purchases from Anazvara.
24. Contact Us
For questions regarding these Terms & Conditions, please contact:
Anazvara
Email: shop@anazvara.com
Phone: 9833700993
Business Address: 7th Floor, Sesa Ghor, Sunteck Kanaka Corporate Park, 701, A Wing, Panaji, Goa 403001
Website: ANAZVARA.COM
Last Updated: 01/09/2026